Purchase Options & Cancellation Policy

At Hydravit, we aim to make your shopping experience simple and flexible. Please review our purchase and cancellation terms below.

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One-Time Purchases

• All one-time purchases are processed immediately after checkout.

• Orders cannot be cancelled once they have been dispatched. Please refer to our Returns & Refund Policy if you wish to return an order after delivery.

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Subscription Purchases (if applicable)

• You may choose to subscribe for recurring deliveries of Hydravit products at a frequency you select (e.g., every 2, 4, or 6 weeks).

• Subscriptions are billed automatically to your chosen payment method.

• You can manage, pause, or cancel your subscription at any time through your Hydravit account portal.

• To avoid being charged for your next delivery, cancellations must be made at least 48 hours before the scheduled billing date.

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Order Cancellations

• If you need to cancel an order placed in error, please contact us immediately at hello@hydravit.com.

• We can only cancel orders that have not yet been processed or dispatched.

• Once an order is shipped, it cannot be cancelled, but you may still return it in line with our Returns & Refund Policy.

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Failed or Declined Payments

• If a payment fails for a subscription order, our system will automatically retry. If payment cannot be collected, your subscription may be paused until the issue is resolved.

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Contact Us

For any questions about purchases, subscriptions, or cancellations, please contact us:
📧 hello@hydravit.com