Terms of service

Welcome to Hydravit. These Terms of Service (“Terms”) govern your use of our website www.hydravit.com (the “Site”) and your purchase of our products. By using the Site or purchasing from us, you agree to these Terms. Please read them carefully.

1. General

  • The Site is operated by Hydravit (“we,” “our,” “us”).

  • We reserve the right to update or modify these Terms at any time without prior notice. Updates will be posted on this page with the “last updated” date.

2. Eligibility

By using the Site, you confirm that you are at least 18 years old or have parental/guardian consent to use the Site and make purchases.

3. Products & Availability

  • We make every effort to display our products accurately. However, packaging, design, and availability may vary.

  • We reserve the right to limit quantities, discontinue products, or change pricing at any time.

4. Orders & Payment

  • By placing an order, you agree to provide accurate, current, and complete information.

  • All prices are listed in GBP (£) unless otherwise stated.

  • Payments are processed securely through our approved payment providers. We do not store payment details.

  • We reserve the right to cancel or refuse any order if fraud or misuse is suspected.

5. Shipping & Delivery

  • Orders are processed within the stated timelines on our Shipping Policy.

  • Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by couriers or customs.

  • Risk of loss passes to you once the order is shipped.

6. Returns & Refunds

  • Our Returns & Refund Policy (available on the Site) applies to all purchases.

  • Opened or used pouches cannot be returned for hygiene and safety reasons.

7. Intellectual Property

  • All content on the Site, including logos, images, product descriptions, and text, is the property of Hydravit and protected by copyright and trademark laws.

  • You may not copy, distribute, or use our content without prior written permission.

8. Limitation of Liability

  • To the fullest extent permitted by law, Hydravit shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products.

  • Our products are intended as a dietary supplement. They are not intended to diagnose, treat, cure, or prevent any medical condition. Please consult a healthcare professional before use if you have any concerns.

9. Indemnification

You agree to indemnify and hold Hydravit harmless from any claims, damages, or expenses (including legal fees) arising from your misuse of the Site or products.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

11. Contact Us

If you have any questions about these Terms, please contact us:
Email: hello@hydravit.com
Website: www.hydravit.com